SimpleHelp - Allows companies to support their customers by connecting to their machines and taking control of the customers desktop.From the customers perspective: customer simply connects to the built in web server in SimpleHelp or connects to your website and sees the integrated SimpleHelp support client. They then enter their details and wait for a technician to connect to them.
Meanwhile, all technicians are connected to the central SimpleHelp server (hosted by you) and can see a list of waiting customers. They can pick any customers they wish to connect to and join their support session.
Once connected the technician has complete control over the desktop, can text-chat with the customer and transfer files back and forth.
[ SimpleHelp ScreenShot ]
SimpleHelp Related Titles:
VSO Downloader - Download videos from thousands of sites with fast download speed. Streaming content is automatically detected and downloaded.
VoIPdito SIP Phone - SIP softphone, instant messenger and screen sharing tool. A single application to talk, collaborate and chat.
NetGyver Express - A network files manager and instant massaging program with chat rooms.
RockeTalk - Meet new people using FREE, unlimited voice, video and photo chat from your mobile phone. Check out audio, video and photo galleries. Check profiles of your preferred sex. Chat on MSN, GTalk, ICQ & AOL messengers.
Polyscript - An advanced, user friendly, secure flexible terminal client with Telnet, SSH, SSH2, Serial connectivity in a new tabbed multi-session interface
NewsBin Pro - Use this multithreaded newsreader robot to automatically download and decode binary posts from usenet newsgroups.
Folx - Is a free download manager and a torrent client for Mac OS X.
Webcam Surveillance Monitor - Video Surveillance Monitor streams video from the webcam directly to your video surveillance system, alarms you when there are abrupt motion events. Webcam Surveillance Monitor supports both home surveillance and outdoor video surveillance.
FTP Auto Sync - Perform intelligent file transfers in background! FTP Auto Sync automates routine FTP uploads, downloads and synchronization tasks by building automation scenarios, scheduling and performing file transfers over the FTP protocol.
Smart Encriptor - SmartEncryptor uses the most powerfull encryption algorythms existing. AES - the US Government standard symmetric encryption algorythm and Blowfish.
Alive Diary - This is a program for keeping personal diaries and a full-featured blog client.
Best CashBook - A blessing for cash management. Based on [cash + deposits - cards = net cash], it treats cash, deposits and cards as one to give an insight of incomings, outgoings and fund changes.
Lessons Learned Server - Facilitate collecting, organizing, sharing and searching all the different information items provided by the different entities in your organization.
ActiveSlide Thunder - Create interactive Flash components for presentations, websites and e-learning courses. The integrated step-by-step wizards help you to get professional results in minutes.
Genu - Our software protects your privacy when you are surfing the Internet. It also helps you to be absolutely anonymous - online and offline.
Astra Gift Maker - Create your own jigsaw puzzles and send them as gifts to your friends.
Atomic RAR Password Recovery - The program can restore the passwords for RAR files (WinRAR archives). Both dictionary and brute force password search attacks are supported in full.
NET TV - Watch +2000 Worldwide Channels on your Pc/laptops Free Using just internet connection.No additional hardware require.
Category Highlight Software
DomainInspect - Advanced domain WHOIS lookup tool, combined with powerful domain name generator
Category Spotlight Software
Tracks Eraser Pro
Super Clone DVD
Super DVD Ripper
DVD to MPEG
DVD to AVI