versaSRS HelpDesk 3.1.4
versaSRS HelpDesk - An advanced, powerful and feature rich 100% web based help desk systemAn advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.
versaSRS HelpDesk Related Titles: Office Panorama - It provides easy document management for Outlook elements and all Windows file formats. It combines the folder structures of Outlook and Windows and has an archive function.
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